Why Didn't Six Sigma Take Off From Day One?

These days companies are grabbing at straws and scrambling trying to come up with solutions to their economic and quality control issues. Many companies are turning toward management programs that can help them to improve their bottom line and increase customer satisfaction but these programs are not new so why are they surfacing all of the sudden as the latest thing in business?

Six Sigma for instance was a program that was developed by an employee of the Motorola Company back in the mid 1980's. Back then Motorola knew that they wanted to improve their business and not just their bottom line but their customer satisfaction as well. They asked employee Bill Smith to try and find a better way and while he was looking through all the existing management programs he found a way to incorporate the best parts of all to create the 6 Sigma Business Management System.

Motorola and Bill Smith, both worked diligently to bring this technique to all companies in general, but only a few took a hold of this concept and ran with it. Not because this technique was not working and not because it had good reviews, but very simple because most of the 80 companies were thriving and most business owners thought why change what is not broken? Of course, Motorola was a progressive company and knew that changes would have to take place on the road and they were right.

As the next few decades have rolled past and more companies are faced with economic struggles Six Sigma is coming to the forefront once again. This program allows many businesses to get the results that otherwise seem impossible and since it allows for such statistical results it allows business to calculate their results and precisely deal with the issues in the process that are causing them to be less than successful. It is a business plan with purpose to improve the customers experience by improving the quality of the product they are creating to produce an increase in the profitability of the company.

When put like this most businesses, those that are struggling cannot help but get on board. After all, in a struggling economy a business management plan that not only offers issue solving but solutions and teamwork is one that can be used by all businesses. and with the lots of ways that Two Sigma has been adapted it works as well in customer support based industries as it does in manufacturing settings.

A great way to eliminate waste in your business is to implement a lean six sigma process. This six sigma program has proven successful in removing waste and increase productivity and profit. To learn more log onto stupidcupid.org.